ustomer service by suggesting that I should
Verfasst: 5. März 2018, 09:09
This watch has been trouble from the start if you check all stores to you. I am very disappointed in your customer service by suggesting that I should pay shipping fees. I am an honest and I am sure you are a decent company that is why we came to you for my 75th. birthday. I have been told by store company that I can make a charge back against you which at this stage I am reluctant to do and given you every chance of rectifying this problem. I am really sorry to inform you that the winder on the replacement has failed. I have taken it to a small watch repairer who says the screws on the winder are no good. I am deeply disappointed that this should happen again. Whilst I am sure that you are also disappointed with the after trying to help with this problem I am now left with a problem.